Acceptable Use Policy

This Acceptable Use Policy explains what is allowed and not allowed on Trueseller. It applies to all users, listings, messages, and platform activity.

Last updated: 2026-03-09

1. Purpose and scope

Trueseller is a marketplace that connects buyers and sellers. You must use the platform lawfully, honestly, and in a way that does not harm other users, payment systems, or the platform.

2. Listing standards

3. Prohibited items and services

4. Prohibited behavior

5. KYC and verification expectations

Users must provide truthful onboarding details. Trueseller may request additional verification information where needed for risk, compliance, or safety investigations.

6. Monitoring and enforcement

Trueseller may use moderation, user reports, and risk checks to enforce this policy. Enforcement actions may include listing removal, warnings, temporary restrictions, account suspension, or permanent bans.

7. Reporting violations

If you see suspicious activity, report it in app or email support@trueseller.app with the listing ID, user details, and supporting evidence.

8. Related policies

This policy should be read with our Terms of Service and Refund Policy.